Why Use A Travel Broker

Why Use a Travel Broker?

Why Use a Travel Broker? The short answer is so you can relax …


A travel broker offers you a fully personalised service, taking the time to get to know you and your needs, booking your preferences and standing by those commitments. We’ll keep in touch, track your bookings and follow up the details for you. We don’t work for an airline, an accommodation provider or a tour operator – we work for you.

Our online systems allow us to easily manage your booking by phone or email, or in person if you live locally.  We provide fast responses to your questions and can keep in touch daily by email, or phone, if you prefer. We are TAANZ- bonded and IATA-approved, and are constantly refreshing our knowledge base to keep up with all the best options.

10 reasons why smart consumers use a TAANZ Bonded Travel Professional

  1. The best value for money
    We tell you about all available choices, about special promotions and advise on the quality and value of a particular product.

  2. Maximum choice
    We give you a wide variety of travel options and quotes from competing travel suppliers.

  3. Convenient one-stop shopping
    We save you time and money by handling all aspects of your trip from air tickets to car rentals, coach and train reservations, accommodation and activities.

  4. Customer advocate
    If you experience any problems during your trip we will act on your behalf to put it right.

  5. Expert guidance
    We’re experts in understanding the intricacies of the travel business and will ensure you get maximum advantage of what’s on offer.

  6. Personalised services
    We’re not some impersonal voice which might be hundreds of kilometres away. We understand what you want and provide value.

  7. Professional advice
    Our job is to make sure you get where you want to at the best price and in the most pleasant way.

  8. Timing savings
    We have all the information at our fingertips and can pull up all your travel-related options in seconds.

  9. Trust
    We’re not some anonymous website. We’re a local business. You know how to reach us and who we are.

  10. Satisfaction
    Unbiased information. We work for you, the consumer, not for the airline or any other travel supplier. Our only objective is to get you the best value and satisfy you completely so you will come back and see us again!